Enviado: miércoles, abril 24, 2024 1:31 p. m.
Para: info@servicewebtocororo.com <info@servicewebtocororo.com>
CC: Annick Gaudreault <annick.gaudreault@progitech.com>; Terence Perrot <terence.perrot@progitech.com>; Michael Lee <michael.lee@progitech.com>
Asunto: TR: [EXTERNAL] REMORQUAGE STE-AGATHE REFERENCE: 53547335 CALL: 381816
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Bonjour Alberto,
J’espères que tu vas bien,
Apple express nous demande ce qui se passe dans ton secteur, il semble avoir des erreurs lors de tes fermetures, pas de test de transactions fait.
Est-ce que tu peux confirmer avec Mike Lee les informations sur cet appels svp,
Global Payment regarde sous la loupe chaque appels, svp essaie de faire attention pour les futures fermetures,
Merci de ton aide.
Good afternoon Progitech team
Could you validate with the tech who did this swap if he was able to do a test transaction?
Please also have him validate the serial number installed.
GP is escalating as they have not noted any test transactions from the merchant.
Please provide an update ASAP.
We have a very high level escalation from GP.
Thanks
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SERVICE CALL UPDATE |
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P/O |
53547335 |
CALL PROGITECH |
381816 |
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REFERENCE |
09769217 |
EQUIPMENT |
IMOVE-COMMBASE |
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STATUS |
CLOSED |
SERIAL# |
W7322138-NZ006397 |
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WAREHOUSE |
8 |
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SERVICE TYPE |
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CUSTOMER SERVICE |
REMORQUAGE STE-AGATHE |
CUSTOMER INVOICE |
APPLE EXPRESS |
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1010 Rue des Entrepris |
5300, SATELLITE DRIVE |
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Ste-Agathe-des-Monts, |
MISSISSAUGA, ON |
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J8C 2Z8 |
L4W5J2 |
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PARTS |
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WORKTIME |
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